New User FAQs
1. Who can join?
2. How do I become a Member?
3. How can I withdraw my money?
4. How do I deposit my money?
5. Are you a full service financial institution?
6. What are your interest rates?
7. How safe is my money?
1. Who
can join?
Membership in the Police Credit Union is open to employees
and their relatives/families/friends of the NSW Police
Service, the Australian Federal Police, Corrective Services,
Courts or any other area of law enforcement and associated
services. Call 131 PCU (131 728) if you have a question regarding joining PCU. [top]
2. How do I become a Member?
You will need to complete an application for membership.
This can be done a number of ways:
i. You can visit any of our branches and complete an
application form.
ii. Contact Police Credit Union and ask for an application
for membership form to be sent to you or download one now in pdf format.
When you apply to become a PCU Member, you do not have to pay a membership fee. All we ask is that you guarantee to pay $10 if PCU ever ceases to operate to the person/s looking after our winding up. [top]
3. How can I withdraw my money?
As a Police Credit Union Member you have many ways that
you can access your money.
i. With a Police Credit Union Redicard or Visa Debit Card you can withdraw funds from any Automatic Teller Machine
(ATM) in Australia including all the major banks, credit
unions, building societies and regional banks (except
Bank of Queensland). With a Visa Debit Card you can also withdraw
money at an overseas ATM displaying the Visa symbol.
ii. With a Redicard or Visa Debit Card you can pay for purchases
at any EFTPOS terminal in major retail stores, petrol
stations, shops etc. Most outlets will also allow you
to withdraw extra cash.
iii. With a Police Credit Union Visa Debit Card, you can obtain
money at any financial institution in Australia or overseas
that displays the Visa symbol. You can also pay for
goods and services and pay bills over the phone.
iv. With a Police Credit Union Member Cheque Book you
can pay for items.
v. You can withdraw money over the counter at any Police
Credit Union branch.
vi. Make withdrawals at any Australia Post office using the Bank@POST service (a fee may apply see Fees and Charges brochure).
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4. How do I deposit money?
There are a number of convenient ways that you can deposit
your money with Police Credit Union:
i. With our Autopay service you can have your salary
automatically credited to your Police Credit Union account.
For added convenience you can split the deposits any
way that you choose, e.g. you can pay your loan, put
some money aside in a special savings account and deposit
the rest in your day-to-day account.
ii. With a Police Credit Union deposit book you can
deposit money over the counter at any branch of the
National Australia Bank.
iii. You can deposit your money at any branch of Police
Credit Union.
iv. Use the Bank@POST facility at any Australia Post office to deposit your funds.
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5. Are you a full service financial
institution?
Police Credit Union offers a full range of financial
products and services including home loans, and personal
loans, savings accounts, term deposits, financial planning,
insurance, direct debits, periodical payments and lots
more. [top]
6. What are your interest rates?
Information is available on our interest rates page or
by contacting Police Credit Union on 131 PCU (131 728). [top]
7. How safe is my money?
Police Credit Union is supervised by the Australian Prudential
Regulation Authority (APRA) to maintain minimum standards
to ensure security of member's funds. APRA is the same
body that supervises the major banks. [top]
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