Security Alerts

Beware - "Survey" Phishing Email

Police Credit Union would like to once again advise its members of another phishing scam. It is a phishing email targeting financial institutions to click on a link to complete a survey.

We would like to remind you NEVER click links in emails, always enter the website via typing in the address in the address bar.

View a copy of the email

The Police Credit Union further recommends that you ensure that your security features (spyware, antivirus & firewall) on your computer are up to date.

If you would like more examples visit our Security Alert Archive.

The following actions should be taken if you suspect you have received the hoax emails:

1. Treat the email with suspicion

If you receive a hoax email, delete the email immediately. Do not click on any links and do not open any attachments.

2. Report the incident

Contact PCU on 131 PCU (131 728) as soon as possible to report the suspicious email.

3. Scan your computer for viruses

Many hoax emails contain viruses or Trojan Horses (key logger), which are downloaded to your computer when you open any attachments or select any included links. If you have clicked on any items within the email, run a complete virus check on your computer.

4. Reset your Internet Banking password

After scanning your computer and ensuring it is free of viruses or Trojans, reset your Internet Banking password online.

To learn more information on hoax emails visit the “Fraud Tips” section on our website.

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