Customer Identification Requirements

Identification

We must prove your identify when you open a new savings or investment account or become a signatory to an account. When you join the Credit Union, we need to obtain documentary proof of your identity or a statement from an acceptable “Certifier” who has seen and verified your identification documents.

We must do this under the Anti Money Laundering and Counter Terrorism Financing Act (AML/CTF) to help prevent people from using the financial system for tax evasion, money laundering and terrorism financing. We support this nationwide effort to fight crime and will do everything we can to make these procedures as smooth as possible for Members.

Identity Checks

To prove your identity to the Credit Union you must supply the Credit Union with relevant identification documents. View list of the required documents.

Statement from Certifier

After sighting your required identification documents, anacceptable certifier can sign a statement to prove your identity. Click here for the Document Certifer Form.

Judges of a court, Magistrates, Chief Executive Officer of a Commonwealth Court, a Notary Public, a Police Officer, an Agent of Australia Post, a permanent employee of Australia Post (with 2 or more years of continous service), a Registrar or Deputy Registrar of a Court, a Justice of the Peace and a member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years continuous service are all acceptable certifiers.

Types of Identification

For the types of identification required please see the linked list.

If you have any Membership enquiries please call our Assistance Centre on 131 PCU (131 728) or contact one of our Branches.