PCU Internet Banking Security

At Police Credit Union we take security of our Members' funds and information very seriously. In setting up PCU Internet Banking we have employed a range of security measures from firewalls to data encryption to ensure your personal information is fully protected. There are also some simple steps you can take to assist that are similar to self protection measures you already have with your Credit Union PIN and Visa cards. The three main areas of security involved are:

 Police Credit Union
 The Internet
 Your Computer

 Police Credit Union

Protecting Police Credit Union's computer systems is critical. We have implemented leading firewall technology to protect Members' information against intrusion from the Internet. A Firewall controls what information passes between our systems and the Internet.

We have also implemented a second factor authentication function known a Captcha test (Completely Automated Public Turing Test To Tell Computers and Humans Apart). Captcha is functionality that protects websites against unwarranted attacks from Trojans by generating text that humans can read easily but current computer programs cannot.

These systems are monitored for suspicious activity by a major security consultancy group. The group we use has considerable experience implementing and designing secure systems for many organisations, including financial institutions and defence organisations. We also subscribe to services that advise on new "threats" and provide patches and upgrades to keep the systems as secure and current as is possible.

 The Internet

The Internet is a worldwide network of computers, owned and operated by many different organisations and individuals. Our aim is to protect any sensitive information passed through the Internet between Police Credit Union and your computer.

We employ a technology called Secure Sockets Layer (SSL) to establish a secure connection between your browser and the Police Credit Union Internet Banking System. SSL is a technology developed by Netscape, Microsoft and RSA Inc that is supported by most browsers. Every time you connect to Internet Banking Internet Banking it sends your browser a piece of information called a "digital certificate". This certificate securely identifies the site you are connecting to, and establishes an encrypted session. This certificate has been digitally signed by Verisign, the highest recognised issuer of digital certificates in the world. Most browsers automatically recognise any certificate signed by Verisign. For more information on SSL refer to the security sections of the following sites: Microsoft, Netscape, RSA.

For more information on digital certificates refer to the following site: Verisign

 Your Computer

There are some simple precautions you can take to maximise security.

 Change your Access Code regularly. We recommend that you change it at least every month.Try not to use date of birth, telephone number, addresses etc
 Do not disclose your Access Code to anyone
 Always 'LOGOUT' the secure session after completing Online transactions using Internet Banking Internet Banking
 Never leave your computer unattended while logged onto Internet Banking
 If other people can access your computer you should set your browser not to cache secure web pages (so that there will be no record of your account information left on your computer )

Ensure that current anti-virus software is running on your computer at all times.

Please read important information about terms and conditions